January 23, 2025, Superior Van & Mobility has won the Feefo Platinum Trusted Service Award, an independent seal of excellence that recognizes businesses that consistently deliver a world-class customer experience.
Feefo established the Trusted Service Awards in 2014 to recognize brands that use the platform to collect verified reviews and receive exceptional customer feedback. The awards are unique because they genuinely reflect the dedication to providing outstanding customer service by analyzing feedback from real customers.
Working with over 6,500 brands, Feefo is the world’s largest provider of verified reviews. It helps both brands and consumers make better decisions and enables brands to deliver more personalized experiences.
Consumer confidence continues to grow slowly back to pre-pandemic levels, but consumers remain cautious about spending. Businesses that stand out will be those that put excellence in their service and incorporate a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.
Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standards for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of 4.5 and 5 between January 1, 2024, and December 31, 2024.
Sam Cook, President of Superior Van & Mobility, said: “Receiving a Platinum Trusted Service Award from Feefo means a great deal to us because it’s based entirely on genuine customer feedback. We understand the importance of delivering exceptional value and service in today’s challenging economic climate. This award validates our team’s dedication to truly listening to and meeting our customers’ needs. Looking ahead to 2025, we remain committed to maintaining these high standards and putting our customers first; it’s the Superior Difference.”
Tony Wheble, CEO at Feefo, congratulated the winners: “During these economically challenging times, it’s inspiring to see companies like Superior Van & Mobility consistently going above and beyond for their customers. The Trusted Service Awards recognize businesses that don’t just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.”
Feefo is a leading global customer reviews and insights platform on a mission to empower its clients to fully understand how their customers experience their products or services.
Feefo’s platform, combined with its technical solutions expertise, enables its clients better to understand customer sentiment, behavior, and intent, empowering them with insights to make better business decisions and improve their return on investment. With 96% of customers relying on reviews to purchase, Feefo also creates trust between consumers and businesses by adopting a unique approach to only collect verified reviews from real people.
Please visit: www.feefo.com
Superior Van & Mobility is the largest family-owned mobility dealer in the United States and is a premier provider of mobility solutions specializing in the sale, rental, and service of wheelchair-accessible vehicles and equipment. Committed to enhancing the lives of individuals with disabilities, Superior Van & Mobility offers a wide range of products and services designed to promote independence and freedom.
Please visit: www.SuperiorVan.com
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